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Viking has a service team with technicians dedicated to keeping our customers machinery and production running as efficiently as possible. Our technicians are available for over the phone support, machinery visits, and video conference troubleshooting. In the case where we cannot service your area, we can refer you to one of our recommended technicians in your area.
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Relevant articles about the Food Industry
Workforce and Automation in the Australian Meat Industry
Becoming increasingly prominent in the red meat industry, the issue of labour remains one of the biggest challenges faced in today’s world of meat processing. The Australian Meat Industry Council (AMIC) considers the problem to be critical and has labelled it a ‘Labour Deficit Epidemic’, an issue which has swept across rural Australia, preventing almost two thirds of Australia’s red meat processors from running at capacity.
Why should you service your food processing machinery?
Whether you’ve got bandsaws, slicers, tray sealers or vacuum packers – all machinery used in your day-to-day operations requires a service now and again to ensure that it is operating at peak efficiency for your business – why? Like your car or air-conditioner, the machinery that you use daily requires a check up to ensure that all the working components, parts and functions are working safely for you and your staff.
What is value adding and how will it help your business?
Very simply, value adding means the addition of extra features to a basic product for which a customer is then willing to pay extra. It’s the dry aged flavour in a steak, a special marinade on chicken, or just a free trinket, which makes your product worth more to your buyers. It’s also one of the easiest ways to increase your profits.