TESTIMONIALS

What our customers say

With a commitment to customer satisfaction and service – we’ve implemented an external audit system, AskNicely that allows us to measure and take on feedback from our customers.

 

AskNicely is trusted by thousands of service businesses to make every experience a memorable one, gauging feedback from customers to measure success and opportunities for improvement.

 

From this feedback, we can improve our overall customer experience and make long-term partnerships so that we can continue to equip the food industry to grow.

 

Our NPS score is: 92.3

stars

Why our customers choose to partner with Viking Food Solutions

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MO
Mark Overton
Freshline Tasmania Pty Ltd
6 hours ago
Your new belt tenderizer
T
Tanya
DT & Sons Family Trust
6 days ago
The service from VFS was exceptional. Zach quickly answered all of my queries regarding which vacuum packer model would best suit our needs, sent through information/pricing and freight cost directly. Had the unit within days.
O
Olek
Wonder Burger
1 week ago
Easy clear and consistent communication
RA
Rehan Azhar
FUCHS Lubricants (Australasia) Pty Ltd
2 weeks ago
Accuracy and speed of info provided
NR
Nathan Radcliffe
Fletcher International WA
2 weeks ago
Gavin weeks & sales team have great communication
JR
Jeremy Rose
Scottsdale Pork
4 weeks ago
Your sales team is always willing to help in the development of new products or improving existing products, providing great packaging and quality advice! Thanks
R
Ross
Northern Meat & Poultry Supplies (Magic Taste) NMPS
4 weeks ago
Called and parts were ready cheers
JP
Josh Porter
Best Butchery
1 month ago
Product knowledge
JY
Jim Young
Spreyton Butchery
1 month ago
the guy was really helpful, i forgot his name
TA
Tim Arkcoll
Scottsdale Pork
1 month ago
Just a great bunch of guys!
OG
Olivia Gane
Mansfield Hospitality Supplies
1 month ago
Always get back to us quickly and always have something to help us with
RK
Radhika Kaur
Five Star Foods - Fiji Limited
1 month ago
customer service
D
Demetrius
D.N.K Solutions Pty Ltd
2 months ago
Always helpful
FP
Francisco Previdell
Geraldton Fishermen's Co-operative Ltd
2 months ago
Sales and customers service teams are very quick and agile. They don't let customers wait for information.
CZ
Con Zoumas
Vakair
2 months ago
Ability to get things done
JG
John Geracitamo
Pier Front Pizzeria
2 months ago
The price and quality, coupled with the efficiency makes dealing with Viking very important for me
PV
Ped Vannasith
S/D VIC
2 months ago
Delivery fast
CT
Carolyn Tracey
LZH Butchers
2 months ago
Gavin was very helpful and turnaround was very quick. We received our order very quickly, which was very much appreciated as we needed it! Very friendly too!!
BG
Bryony Gilmour
RAW K-9
2 months ago
efficiency
DB
Darren Benfell
Textured Concept Foods
2 months ago
Just a very good company to deal with, prompt, helpful, supportive and polite
J
Jeff
The Dirty South BBQ
3 months ago
Easy to deal with, fast delivery. Loved the bag of lollies
JM
James Mullins
Full Rotation
3 months ago
Quick reply to email request, parts were held in stock and dispatched quick
MS
Michael & Sharo
Hickeys Central Meats
3 months ago
The promptness
RF
Richard Francis
WESLEY MISSION QUEENSLAND
3 months ago
reliable
KL
Kevin Lam
Fortune Beancurd
3 months ago
Qaulity as promised.
SR
Shane Robinson
Indpak Pty Ltd
3 months ago
Prompt service
D
Daniel
Tweed Valley Wagyu
3 months ago
Viking employee followed up transport company when they couldn't find my address. Thx
TH
Tracy Hann
CopperTree Farms
3 months ago
The efficiency of when I placed the order to when it was delivered was excellent.
SV
Steve Vegar
Tropical Packaging
3 months ago
The service level and all aspects of doing business with Viking has been an absolute pleasure.
CS
Cameron Sewell
AussieChamp Petfood
4 months ago
Clinton
MD
Michael John Dlask
Fair Game Wild Venison
4 months ago
Extremely prompt and professional service. Tracking logistics all supplied and relatively quick delivery time considering my location. Many thanks team, have an incredible summer :)
WS
Wayne Simpson
Wingham Abattoir Pty Ltd
4 months ago
The staffs quick response too our queries prompt service
O
Olek
Wonder Burger
4 months ago
Great communication makes for an easy order
GC
Gary Churchill
Churchills Butchery - Marryatville
4 months ago
service is always very good and products that we buy we are very happy with
JL
James Lawton
Lyka Pet Food
4 months ago
Very Professional and good Knowledge of products
PF
Peter Fischer
Monash Health
4 months ago
Helpful
MH
Micah Hardy
Barbeques Galore Forster
4 months ago
Great follow up from Roxy

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