TESTIMONIALS

What our customers say

With a commitment to customer satisfaction and service – we’ve implemented an external audit system, AskNicely that allows us to measure and take on feedback from our customers.

 

AskNicely is trusted by thousands of service businesses to make every experience a memorable one, gauging feedback from customers to measure success and opportunities for improvement.

 

From this feedback, we can improve our overall customer experience and make long-term partnerships so that we can continue to equip the food industry to grow.

 

Our NPS score is: 88.3

stars

Why our customers choose to partner with Viking Food Solutions

link Copy link to this section
LM
Luke Martin
Hillside Meats (Antep Foods Pty Ltd)
5 days ago
Phone calls always answer and always followed up!!! Always
AG
Andrew Gunther
Lara Quality Meats
5 days ago
Great Quick Response
RR
Rory Rathbone
Barbell Foods
5 days ago
I appreciate working with Chester, he's got integrity and has our company interests in mind. He's experienced and wants to deliver quality products.
A
Anh
Xinh Xinh
1 week ago
He was very friendly and accommodating. Even with the lack of communication from our end, he was very patient and helped us thoroughly till the end.
D
Demetrius
D.N.K Solutions Pty Ltd
1 week ago
Gavin is on point with his service
KJ
Keegan Jobson
Bayview Foods
1 week ago
We worked with Hayden Plugh in the Sydney branch which allowed us to test the machine prior to purchase. Hayden is an absolute asset to your business and made the process seemless.
PS
Pieter Siebel
Assumption College
1 week ago
Always very easy to work with. Nothing is too much trouble. Thanks.
GR
Graham Reid
MPS Meat Processing Suppliers
3 weeks ago
The sandwiches and hospitality from last Friday
MB
Mark Boyle
32 Acres
3 weeks ago
Great team to deal with
M
Mahomed
Mam Amins 100% Halal
3 weeks ago
Good communication
DT
Dianne Tate
Minpac Australia Pty Ltd
1 month ago
Professional and efficient !
DJ
David Joyce
R Radford & Son Pty Ltd
1 month ago
Sales team is fantastic
M
Mel
Tassie Farms
1 month ago
Easy and helpful
D
Dat
Hitex Confectionery Pty Ltd
1 month ago
It was easy to communicated and get what I needed.
MO
Mark Overton
Freshline Tasmania Pty Ltd
1 month ago
Your new belt tenderizer
T
Tanya
DT & Sons Family Trust
1 month ago
The service from VFS was exceptional. Zach quickly answered all of my queries regarding which vacuum packer model would best suit our needs, sent through information/pricing and freight cost directly. Had the unit within days.
O
Olek
Wonder Burger
1 month ago
Easy clear and consistent communication
RA
Rehan Azhar
FUCHS Lubricants (Australasia) Pty Ltd
2 months ago
Accuracy and speed of info provided
NR
Nathan Radcliffe
Fletcher International WA
2 months ago
Gavin weeks & sales team have great communication
JR
Jeremy Rose
Scottsdale Pork
2 months ago
Your sales team is always willing to help in the development of new products or improving existing products, providing great packaging and quality advice! Thanks
R
Ross
Northern Meat & Poultry Supplies (Magic Taste) NMPS
2 months ago
Called and parts were ready cheers
JP
Josh Porter
Best Butchery
2 months ago
Product knowledge
JY
Jim Young
Spreyton Butchery
2 months ago
the guy was really helpful, i forgot his name
TA
Tim Arkcoll
Scottsdale Pork
2 months ago
Just a great bunch of guys!
OG
Olivia Gane
Mansfield Hospitality Supplies
2 months ago
Always get back to us quickly and always have something to help us with
RK
Radhika Kaur
Five Star Foods - Fiji Limited
3 months ago
customer service
D
Demetrius
D.N.K Solutions Pty Ltd
3 months ago
Always helpful
FP
Francisco Previdell
Geraldton Fishermen's Co-operative Ltd
3 months ago
Sales and customers service teams are very quick and agile. They don't let customers wait for information.
CZ
Con Zoumas
Vakair
3 months ago
Ability to get things done
JG
John Geracitamo
Pier Front Pizzeria
3 months ago
The price and quality, coupled with the efficiency makes dealing with Viking very important for me
PV
Ped Vannasith
S/D VIC
3 months ago
Delivery fast
CT
Carolyn Tracey
LZH Butchers
4 months ago
Gavin was very helpful and turnaround was very quick. We received our order very quickly, which was very much appreciated as we needed it! Very friendly too!!
BG
Bryony Gilmour
RAW K-9
4 months ago
efficiency
DB
Darren Benfell
Textured Concept Foods
4 months ago
Just a very good company to deal with, prompt, helpful, supportive and polite
J
Jeff
The Dirty South BBQ
4 months ago
Easy to deal with, fast delivery. Loved the bag of lollies
JM
James Mullins
Full Rotation
4 months ago
Quick reply to email request, parts were held in stock and dispatched quick
MS
Michael & Sharo
Hickeys Central Meats
4 months ago
The promptness

Powered by AskNicely

play_circle_outline

Videos

link Copy link to this section